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Hootsuite’s Ryan Holmes: Mention “tech jobs” and thoughts typically turn to developers — the programmers and engineers who translate great ideas into working technology and keep the platforms we all use humming along. But the reality is that it’s impossible to scale and sustain most software platforms today without a highly capable, highly trained sales team. Indeed, at many of the most successful cloud software companies, the sales squads are just as big as the technical teams. I’ll repeat this for clarity: the current innovation boom hasn’t just created an outsized demand for IT pros; it’s created an equal — if not greater — demand for

Claire Lew: I was running a leadership training a few months ago, when a CEO said this to me… “I think I know why it’s so easy to become a bad manager, even when we don’t mean to be: It’s because of the little trade-offs.” I nodded and smiled. I knew exactly what he meant by “the little trade-offs.” I’d made so many myself as a leader, across my own career. The little trade-offs are the moments when we succumb to what feels most pressing in front of us, at the expense of what our company needs down the road

Seth Godin: Back when Superman used to change into his outfit in a phone booth, the question was: where does he put Clark’s shoes? Because even if he could compress them with his super strength, they’d be ruined. Organizations that need to adopt different personas often get into trouble. On one hand, most of the time, they’re invisible. They’re a boring bureaucracy, optimized for stable jobs, predictable if not low-cost processes, mediocre customer service and average (or below average) user interface design. They’re a monopoly and they act like one. But then, when things break, they’re expected to act like